FAQ's
FREQUENTLY ASKED QUESTIONS
Everything you need to know about CURVÈRA, from sizing and shipping to orders and support.
If you can't find the answer you're looking for, our support team is always happy to help.
Email: curveraluxe@gmail.com
How do I choose the right size?
We recommend reviewing the size guide provided on the product page before placing your order. If you need assistance selecting the best size, feel free to contact our support team.
How long does shipping take?
Orders are typically processed within 1–3 business days. Most orders arrive within 3–9 business days depending on destination and carrier operations.
Will I receive tracking information?
Yes. Once your order has been shipped, you will receive a confirmation email containing your tracking information.
Can I wear CURVÈRA garments every day?
Our shaping garments are selected to provide comfortable support for everyday wear. Individual comfort levels may vary based on personal preference and fit.
Can I wear it under dresses and everyday clothing?
Yes. CURVÈRA garments are designed to provide a smooth and flattering silhouette under a variety of outfits.
What if I receive a damaged, defective, or incorrect item?
Please contact us within 7 days of delivery and include your order number along with clear photos of the issue. Our team will review the situation and work toward an appropriate resolution.
Can I cancel my order?
Orders may be cancelled before they enter processing or fulfillment. Once an order has been processed or shipped, cancellation requests cannot be guaranteed.
What if I have an issue with my order?
Customer satisfaction is important to us. If you experience any issues with your order, please contact our support team and we will review your situation individually to provide appropriate assistance.
What payment methods do you accept?
We accept major credit cards, debit cards, and other secure payment methods available at checkout.
How can I contact CURVÈRA?
For questions regarding products, sizing, shipping, or orders, please contact:
We aim to respond within 24–48 business hours.